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Delivering to New York Residents—Wherever You Are

At Palma Care DME, our commitment to New York residents doesn't stop at the state line. If you are a New York resident with NYRx Medicaid, Medicare, or private insurance, we provide seamless fulfillment and shipping to all 50 states. Whether you are at home in Brooklyn or spending the winter in Florida, we ensure your life-saving CGM supplies are delivered directly to your door.

We are an authorized New York State DME provider. Our expertise is in maximizing your New York-based benefits, even when you aren't physically in the state.
 

  • For NYS Residents: We accept almost all major insurance plans provided through New York, including NYRx Medicaid, Medicare Part B, and leading private insurers.
     

  • Traveling or relocating? If you are a New York resident currently staying in another state like Florida, California, Texas, or anywhere else—we handle the logistics, so your supplies follow you.
     

  • Continuous Care: You don’t have to switch suppliers just because you’re traveling. We keep your records, coordinate with your NYS doctors, and manage your refills nationwide.

Specialized Insurance Support for New Yorkers

We understand that managing diabetes requires consistency. We’ve optimized our shipping to ensure New York residents never face a gap in monitoring, regardless of their current U.S. location.
 

  • $0 Shipping for NYS Residents: We offer free priority shipping on all qualifying insurance orders sent anywhere in the country.
     

  • Reliable 2-3 Day Delivery: Our Brooklyn fulfillment center dispatches orders daily via priority mail, reaching most U.S. destinations in 48 to 72 hours.
     

  • Automatic Refill Tracking: We sync with your sensor wear-cycle (10 days for Dexcom / 15 days for Libre 3 Plus) to ensure your next package arrives before your current sensor expires.

Priority Shipping to All 50 States

How to Set Up Out-of-State Shipping

  • Verify Your NYS Insurance: Provide your New York Medicaid (NYRx), Medicare, or private insurance details to our intake team.
     

  • Provide Your Temporary Address: Let us know where you’ll be staying. We can update your shipping address for a single month or for the entire season.
     

  • Clinical Coordination: We coordinate with your healthcare provider to ensure all clinical notes are up to date, maintaining your 2026 compliance standards.

FAQ: Getting Your Supplies Outside of New York

I am a New York resident spending the winter in Florida. Can you ship there?

Absolutely. We frequently ship to "snowbirds" and New York residents traveling out of state. As long as your primary insurance is a New York-based plan (like NYRx or a NY Medicare plan), we can ship to any address in the United States.

No. We are specifically a New York State Authorized provider. We specialize in billing NYRx Medicaid and New York-based insurance plans. If you are a permanent resident of another state with that state's Medicaid, we cannot bill your plan—but if you are a New Yorker away from home, we have you covered.

Do you accept out-of-state Medicaid?

Is there an extra fee for shipping to California or other distant states?

No. We provide the same high-level service and free priority shipping to New York residents whether they are in Manhattan or Malibu.

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