Question 1

Does NYRx Medicaid cover intermittent catheters in NYC?

Accepted Answer

Yes, NYRx (New York Medicaid) covers sterile, single-use intermittent catheters when prescribed by a physician for urinary retention or other urological conditions. Palma Care DME is an authorized NYRx provider in Brooklyn and ensures that patients receive high-quality, infection-preventing supplies covered by their plan.

Question 2

How can I get urological supplies delivered discreetly in Brooklyn?

Accepted Answer

Palma Care DME specializes in discreet 2-day home delivery across all NYC boroughs, including Brooklyn, Queens, and Manhattan. All urological orders, including catheters and drainage bags, are shipped in plain, unmarked packaging to protect patient privacy.

Question 3

What types of catheters does Palma Care DME stock?

Accepted Answer

We provide a comprehensive inventory of urological solutions, including hydrophilic catheters, closed-system kits, coudé tip catheters, Foley catheters, and external (condom) catheters. We carry leading clinical brands to ensure patient comfort and ease of use.

Question 4

Can my urologist send prescriptions via Parachute Health?

Question 5

Are drainage bags and insertion kits covered by insurance?

Accepted Answer

Yes, secondary urological supplies such as leg bags, bedside drainage bags, and sterile insertion kits are typically covered by NYRx Medicaid and Medicare when billed alongside primary catheter supplies. Our intake team handles all the coding to maximize your covered benefits.

Question 6

How do I switch my catheter supplier to Palma Care DME?

Accepted Answer

Switching is simple. Contact our Brooklyn office with your current insurance information and doctor’s name. We will coordinate the transfer of your prescription and ensure your monthly urological supplies are delivered on time without any interruption in care.

Question 7

Does Medicare cover urological supplies for home use?

Accepted Answer

Medicare Part B covers a specific quantity of urological supplies per month for patients with permanent urinary incontinence or retention. Palma Care DME is a Medicare-authorized supplier and helps navigate the strict documentation required for clinical approval.

Authorized NYRx, Medicare & Medicaid DME Provider

NYRx & Medicare Urological Supplies NYC | Sterile Catheter Kits

Urological Referral Fulfillment & Compliance

Partnering in better care. From the doctor’s visit to patient’s doorstep

NYRx & Medicare Urological Supplies NYC | Sterile Catheter Kits

Urological Referral Fulfillment & Compliance

​Partnering in better care. From the doctor’s visit to patient’s doorstep

Partnering in better care. From the doctor’s visit to patient’s doorstep